New Communication Tool in the Works
Word of mouth is everything in the online gaming industry. So is the ability to stay one step ahead of the game. Ranking right up at the top with these two factors is keeping in touch with a customer base. Thankfully the modern age of technology makes this one of the easiest things many online gaming websites can achieve.
This is a fact that the largest gaming network in Europe is taking full advantage of. A recent announcement by The Poker Channel informed the online gaming community that steps were in the works to create a communication link to customers. It is working with an online platform leader to devise a system of notifying customers of upcoming tournament events via www.pokerchanneleurope.com
Although it is still in the planning stages, this move will take the online gaming world by storm. In order to complete a project of this magnitude, The Poker Channel is teaming up with Brightcove. This organization is the industry leader in creation of customer information systems. Brightcove will bring technological advances such as flash based movie players and online advertising capabilities to the table. The Poker Channel will bring its extensive customer base.
Once complete, The Poker Channel will have a high-tech information system at their disposal. Customers will receive video announcements of upcoming tournament events, tips for improving games and the latest in industry news via email addresses provided to the organization. They will go one step further and tap into professional player resources to provide personalized new content of relevant issues to their players.
At the present time, The Poker Channel maintains the ability to send similar feeds to customers over a 15m cable and satellite viewer program. By teaming up with Brightcove, this distance can be greatly expanded. It will enhance their ability to bring the customers those features that matter most. It will change the way that The Poker Channel interacts with its customers as well.
One of the greatest features of this new development will be the increased opportunities for players. There will be a chance to gain a ringside seat at the famed World Series of Poker Event. The video capabilities afford by Brigthcove will bring poker professionals such as Daniel Negreanu, Doyle Brunson and Chris Ferguson roaring to life on the computer screen. Personal interviews with these and other poker stars will give valuable insight into life outside of the poker ring.
The Poker Channel and Brightcove are coming together to revolutionize the way online gamers stay in touch with their customer base.
