English Harbour Casino Interview
Silver Dollar, Caribbean Gold and the Super Slots online casino, as well as several that showcase our multi-lingual platform - Millionaire Casino, Cassino Aposte and Casino Bleu Blanc Rouge.
We're passionate about making sure that we offer the best gaming software in the industry, and upgrade regularly. Earlier in 2005 we released a new Web-based Flash version of the casino to ensure maximum accessibility to every level of player.
Another source of pride is how, in 1999, we became the first online gaming company to launch an affiliate scheme. It's gone from strength to strength ever since, with our pay-outs soaring too. We paid $234,623 to one American gamer who won playing European Roulette in 2003, a new record at the time. And we broke the $1bn-mark in wagers for the first time as long ago as 2001.
"I'm here to make sure gamers have a good time in our casinos"
CasinoTimes: You work as English Harbour's Customer Relationship Marketing manager - what does that job involve in a business like an online casino?
Elizabeth: Put simply, I'm here to make sure gamers have a good time in our casinos and want to come back. I ensure we have the widest possible range of targeted 'Customer Relationship Management' (CRM) programs, ranging from VIP programs and big-ticket sweepstakes to targeted cash-back bonuses, rewards programs and everything in between. If online gamblers want to play it, I want to provide it for them.
CasinoTimes: So does English Harbour plan to add any new games? And what games do you think will grow in popularity in the near future?
Elizabeth: We're always looking to improve the experience for our players and regularly add new games, especially slots. As in everything we do, our aim is to bring players closer to Vegas than ever before and give them the most dazzling and exhilarating casino experience imaginable.
We recently relaunched two of our casinos - Super Slots and Caribbean Gold - with a brand new state-of-the-art software engine we call "Vegas Technology".
It's a complete reengineering of our casino into a high-tech software package with a new set of classic slots games familiar from land-based casinos in Vegas. These include:
Cash Grab - Bonus Game
Crazy Cherry
Double Gold
Flamin' 7s
Liberty 7s
Lucky Fruity 7s
We chose these particular games as the first to be included in the new Vegas Technology because of their huge popularity among casino-goers. We're confident that each game will draw in its current following of players, but we also think that in this new superbly designed form they will attract a whole new audience too.
CasinoTimes: What online games do you think involve the most skill? And do you have a personal favourite?
Elizabeth: I think any game where the player can influence the outcome obviously involves a level of skill and discipline, so it's difficult to pick just one out. On a personal level, I've always felt that the English Harbour video poker games are superior to anything else on the market.
CasinoTimes: There are a lot of online casinos in the market - what do you think people should look for when they choose somewhere to gamble?
Elizabeth: Undoubtedly security is top of the list. Questions to ask include: Has the casino been in business for a while? Is it listed on reputable sites such as Click Here To Visit English Harbour Casino (play in UK£ - get £125 FREE!)